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Create Free Business Account| Mpn | 355959 |
| Vendor | AVAYA |
| Product Name | SA PREF+UA PRT 8X5 EXP MIC RM61 3YAN |
| Product Supported | RM61 |
| Support Hours | 8x5 |
| Covered Period | 3 years |
| Provided Support | 8x5 expedited support |
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The product title indicates 8x5 expedited support. For the exact local support-window definition and time zone alignments, confirm with Avaya or your reseller; published Avaya support terms will define hours and coverage.
Renewal terms are managed through Avaya or authorized resellers. You can discuss early renewal or amendment options with your Avaya account team to align to procurement timelines.
This offering provides business-hours (8x5) expedited support for RM61 over a three-year term, whereas 24x7 packages provide round-the-clock coverage. Choose based on your operational hours and risk profile.
Contact Avaya support or an authorized Avaya reseller with MPN 355959 and RM61 details to confirm exact entitlements, escalation paths, and procedures applicable to your subscription.
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