Avaya SA PREF+UA PRT 8X5 CAM RC220 1YMO

Name: Avaya SA PREF+UA PRT 8X5 CAM RC220 1YMO
Brand: AVAYA
SKU: 355668
Price: 40.99 USD
Availability: InStock

AVAYA|

MPN: 355668

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$40.99$52.39

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Key Features

Coverage: Business hours (8x5)
Term: 1 year
Support model: Preferred Support + UA
Product scope: CAM RC220
Entitlement: Vendor firmware and software updates
Access: Priority case escalations to Avaya support

Ensure consistent performance for Avaya RC220 camera and associated endpoints with a one-year Preferred Support + UA contract. Designed for environments where daytime availability and predictable vendor support matter, this package pairs software assurance with 8x5 coverage to deliver authorized updates and prioritized troubleshooting. The offering assigns Avaya support resources to manage software faults, coordinate fixes and expedite escalations when necessary. It fits procurement strategies that favor defined annual commitments and vendor-managed maintenance for camera/endpoint fleets. By standardizing on this support SKU, operations teams reduce internal triage, maintain a controlled update path and keep camera services aligned with broader unified communications maintenance windows.

Ideal For

Support RC220 camera fleets in office or branch sites during business hours
Manage firmware update rollouts for Avaya endpoints on a controlled schedule
Obtain vendor escalation for persistent camera software issues
Standardize support terms for camera and endpoint hardware across sites

Why This Product

1Targets CAM RC220 specifically rather than broad endpoint coverage
2Specifies 8x5 business-hour support to match standard operations and reduce cost
3Includes UA for authorized firmware and software deliveries from Avaya
4One-year term enables annual budgeting and simple contract renewal

Identification

Mpn	355668
Vendor	Avaya
Category	software-services/support-warranties
Product Name	SA PREF+UA PRT 8X5 CAM RC220 1YMO

Software General

Product Supported

CAM RC220

Support Warranty

Support Hours	Business hours (8x5)
Covered Period	1 year
Provided Support	Preferred Support + UA

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Frequently Asked Questions

Does this support SKU include firmware updates for RC220 cameras?▾

Yes. Preferred Support + UA provides entitlement to vendor-authorized firmware and software updates applicable to the CAM RC220 during the one-year term.

Is emergency support available outside 8x5 hours under this contract?▾

This SKU is defined for 8x5 business-hour coverage. Emergency or 24x7 options require a different support level; consult Avaya or your reseller to upgrade coverage.

How do I open a support case for an RC220 under this agreement?▾

Open a case through Avaya’s designated support portal or phone channel and reference the SA PREF+UA PRT 8X5 CAM RC220 1YMO entitlement to ensure priority routing.

Can this one-year contract be bundled with other Avaya support SKUs?▾

Yes. Organizations commonly bundle camera support with broader Avaya support agreements; coordinate with your Avaya account team to structure combined renewals.

Avaya SA PREF+UA PRT 8X5 CAM RC220 1YMO

Key Features

Ideal For

Why This Product

Identification

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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Avaya SA PREF+UA PRT 8X5 CAM RC220 1YMO

Key Features

Ideal For

Why This Product

Identification

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

Related Products

Avaya 282624 IPO ACCS C/D BASE10 RTS 8x5 1YPP

AVAYA 284105 Support Contract 1-Year 8x5

Avaya IPO ACCS C/D SPV RTS 8X5 1YPP

Avaya IPO ACCS C/D VCE AGT RTS 8X5 1YPP

Avaya IPOCC C/D SPV RTS 8X5 1YPP 283304