Avaya SA PREF+UA PRT 8X5 CAM RC212 1YMO

Keep CAM RC212 deployments operational and predictable with 1 year of Avaya preferred support. This SKU delivers 8x5 coverage paired with Unified Aura (UA) entitlements for the CAM RC212 component, preserving vendor-level troubleshooting, software entitlement and controlled escalation. For teams that run business-hour contact-center services, the package reduces resolution uncertainty and shortens vendor handoff — freeing internal engineering to focus on roadmap work rather than break-fix. The offering is scoped to the CAM RC212 element (per MPN 355596), so procurement gets targeted protection rather than a broader — and more costly — enterprise bundle. Choose this package when you need defined term coverage, rapid access to product experts during business hours, and a predictable renewal cadence that aligns with lifecycle planning.