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Create Free Business Account| Response Time | null ms |
| Product Supported | System C170 |
| Support Hours | 24x7 |
| Covered Period | 1 year |
| Provided Support | SA PREF+UA PRT 24x7 (Preferred + Update Advantage with 24x7 Priority) |
| Mpn | 355458 |
| Vendor | AVAYA |
| Product Name | SA PREF+UA PRT 24X7 SYS C170 1YMO |
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Yes. The product code includes '24X7', indicating priority support access at all hours for the one‑year term. Confirm contract start and escalation processes in your order documentation.
This SKU covers Avaya System C170 as indicated in the product name. Coverage refers to software assurance, update entitlements and priority incident handling for that system.
Yes. You may renew or purchase subsequent terms to extend coverage. Contact your Avaya reseller or account manager to arrange continuous coverage and avoid lapse in entitlements.
Update Advantage is included with the SA PREF+UA entitlement, providing access to vendor‑released software updates for the contract term.
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