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Create Free Business Account| Mpn | 355894 |
| Product Supported | MIC RM61 |
| Support Hours | 24x7 |
| Covered Period | 3 years |
| Provided Support | 24x7 Avaya support for MIC RM61 |
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24X7 indicates continuous access to Avaya support channels for the covered MIC RM61 module for the duration of the contract. It provides vendor availability for case intake and escalation at any hour during the covered period.
MPN 355894 corresponds to the Avaya SA PREF+UA PRT 24X7 support entitlement specifically tied to the MIC RM61 module.
This support subscription provides a fixed three-year coverage period, as indicated by '3YPP' in the product name.
Yes. The plan is intended to complement internal operations by providing vendor-level diagnostics, prioritization, and escalation for MIC RM61 incidents while internal teams manage local remediation.
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