AVAYA SA PREF+UA PRT 24X7 EXP MIC RM61 3YPP

Ensure continuous availability for Avaya RM61 deployments with a 36-month support commitment that delivers 24x7 parts entitlement and preferential escalation. This SKU prioritizes parts dispatch at any hour, supports expedited processing (EXP) for urgent failures, and aligns entitlements with the MIC RM61 identifier. Choose this plan for contact centers and global collaboration environments that cannot tolerate off-hours delays. The package emphasizes consistent vendor-managed parts logistics and faster case prioritization to reduce mean time to repair for RM61 hardware. Operational teams will benefit from predictable SLAs for parts handling and a SKU-based entitlement that simplifies warranty and replacement workflows.