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Create Free Business Account| Product Supported | SA PREF+UA PRT 24X7 CAM RC220 1YMO |
| Support Hours | 24x7 |
| Covered Period | 1 year |
| Provided Support | 24x7 technical support and update entitlement |
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It provides one year of 24x7 Avaya technical support tied to the CAM RC220 product, combined with preferred UA entitlements to qualify for vendor software updates and prioritized case handling.
Open a case through Avaya’s support portal or authorized channel and reference MPN 355674 and CAM RC220; the preferred UA entitlement ensures case routing and eligibility checks are applied.
Yes. You can attach this support SKU to qualifying CAM RC220 assets—contact Avaya or your reseller to validate entitlement start dates and any eligibility prerequisites.
This SKU documents Avaya support and UA entitlements; hardware replacement or on-site services depend on the underlying hardware warranty or separately contracted services.
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