Avaya SA PREF+UA ONS 8X5 SYS C190

Keep Avaya C190 systems operational during business hours with a 3-year, onsite 8x5 support commitment designed for enterprise infrastructure teams. This package pairs Preferred Software Assurance with Unified Attendant coverage, delivering technician dispatch for eligible hardware faults and coordinated software updates during standard business windows. For IT directors managing multi-site voice platforms, the plan reduces administrative overhead by centralizing incident escalation, part replacement coordination and vendor-managed updates. Documentation and remote diagnostics accelerate fault isolation; onsite dispatch restores failed components during 8x5 hours, preserving service continuity for contact centers and voice trunks. Pricing reflects the inclusion of Preferred Assurance and Unified Attendant capabilities for the C190 system — a precise match when you require predictable operational costs, consolidated vendor accountability and minimized internal resource drain compared to basic break/fix contracts.