Avaya SA PREF+UA ONS 8X5 SYS C170 1Y

Keep Avaya SYS C170 platforms operational and current with a 12-month onsite support package that combines preferred service levels and Upgrade Advantage. This SKU targets infrastructure owners who require business-hours (8x5) vendor response, on-premises troubleshooting, and entitlement to approved software updates during the term. The package removes administrative uncertainty—one purchase delivers field service dispatches, access to authorized firmware and software upgrades, and vendor-tracked incident handling tied to your C170 system. Choose this service when you need predictable OPEX for a single year, clearly scoped SLAs during business hours, and direct vendor accountability for hardware and software continuity. The combination of preferred support and upgrade rights justifies the investment versus lower-cost reactive options by minimizing mean time to repair, keeping configurations current, and consolidating supplier management under Avaya’s service process.