Avaya SA PREF+UA ONS 8X5 Support 1 Year 355896

Name: Avaya SA PREF+UA ONS 8X5 Support 1 Year 355896
Brand: AVAYA
SKU: 355896
Price: 15.93 USD
Availability: InStock

AVAYA|

MPN: 355896

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Key Features

Coverage: SA PREF+UA ONS 8X5 MIC RM61
Term: 1 year
MPN: 355896
Support scope: Onsite dispatch during business hours
Availability: 8X5 support window
Entitlement: Software assurance with upgrade authorization

Protect production Avaya systems operating on a business-hours support model with a one-year Software Assurance and Onsite support package. This SKU pairs SA PREF+UA entitlement with ONS 8X5 coverage to deliver scheduled incident intake and onsite response during standard support windows tied to MPN 355896. Designed for non-24X7 environments where daytime continuity and predictable support are primary requirements, the contract preserves software entitlements and eligible upgrade paths. Procurement benefits from a single-year commitment that aligns with financial cycles while operations gain vendor-backed maintenance and formal escalation for faults occurring during support hours. Choose this SKU when you need Avaya-level support during business hours and a clear entitlement path for updates and upgrades.

Ideal For

Support Avaya systems in corporate offices operating business hours only
Provide vendor-backed maintenance for non-critical voice platforms
Match one-year budget cycles for support procurement
Enable scheduled onsite response for daytime incidents

Why This Product

1Delivers business-hours onsite support versus self-service only options
2One-year term lets you align support spend to annual budgets
3Includes software assurance to retain update and upgrade eligibility
4Single MPN (355896) streamlines ordering and entitlement tracking

Identifiers

Mpn	355896
Vendor	Avaya

Software General

Product Supported

SA PREF+UA ONS 8X5 MIC RM61 1YMO

Support Warranty

Support Hours	8X5
Covered Period	1 year
Provided Support	SA PREF+UA ONS 8X5 MIC RM61

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Frequently Asked Questions

What support window does this SKU cover?▾

This SKU provides support during standard business-hours (8X5) as indicated in the product identifier.

How long does the contract run?▾

The contract runs for one year, as shown by the 1YMO suffix in the product identification.

How do I reference this contract when filing a service request?▾

When opening a ticket, reference MPN 355896 and the SA PREF+UA ONS 8X5 contract to ensure entitlements and onsite assistance are applied.

Is onsite dispatch included for daytime incidents?▾

Yes. The ONS 8X5 designation indicates onsite dispatch capability during the covered support hours for eligible incidents.

Avaya SA PREF+UA ONS 8X5 Support 1 Year 355896

Key Features

Ideal For

Why This Product

Identifiers

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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Avaya SA PREF+UA ONS 8X5 Support 1 Year 355896

Key Features

Ideal For

Why This Product

Identifiers

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

Related Products

Avaya 282624 IPO ACCS C/D BASE10 RTS 8x5 1YPP

AVAYA 284105 Support Contract 1-Year 8x5

Avaya IPO ACCS C/D SPV RTS 8X5 1YPP

Avaya IPO ACCS C/D VCE AGT RTS 8X5 1YPP

Avaya IPOCC C/D SPV RTS 8X5 1YPP 283304