Avaya SA PREF+UA ONS 8X5 EXP MIC RM61 3YPP

Protect Avaya RM61 installations over a multi‑year horizon with this 3‑year support commitment. Combining Preferred Software Assurance and Upgrade Assurance with 8x5 onsite service, the offering reduces lifecycle risk by ensuring entitlement to maintenance releases and onsite remediation during business hours. For infrastructure teams managing large estates or phased migrations, a three‑year term reduces administrative overhead and secures continuity of support and version rights across planned upgrade cycles. Compared with short‑term agreements, the extended term offers lower renewal frequency, preserves access to micro‑releases and firmware updates, and simplifies budgeting for multi‑year projects. Procurement benefit: predictable amortized expense over three years and fewer contract renewals. Technical benefit: ongoing entitlement to Avaya‑approved updates and prioritized access to field resources for RM61 hardware and software issues. Choose this SKU when you need durable support coverage that aligns with project roadmaps and lifecycle plans.