Avaya SA PREF+UA ONS 8X5 CAM RC212 3YMO

Sustain critical Avaya communications over a three-year term with SA PREF+UA ONS 8X5 CAM RC212 3YMO. This support package combines Software Assurance Preferred (SA PREF) and Upgrade Advantage (UA) with on-site 8x5 coverage for the CAM RC212 designation. The outcome: predictable vendor-managed maintenance, access to authorized updates and upgrade rights, and on-site service during business-hours incidents. For infrastructure teams managing multi-site voice or unified-communications platforms, this contract reduces mean time to repair by ensuring parts-and-labor and qualified Avaya field engineers onsite during the covered window. Choose this SKU when you need a mid-term, business-hours on-site commitment with upgrade entitlement — a pragmatic balance between reactive break/fix and premium 24x7 SLAs.