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Create Free Business Account| Mpn | 355608 |
| Vendor | Avaya |
| Product Name | SA PREF+UA ONS 8X5 CAM RC212 1YMO |
| Product Supported | Avaya communications and licensed software (CAM RC212) |
| Support Hours | 8x5 (business hours) |
| Covered Period | 1 year |
| Provided Support | Software Assurance Preferred + Upgrade Advantage |
| Provided Support Level | Onsite corrective parts and technician dispatch |
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Yes. The ONS designation indicates onsite support and technician dispatch during the 8x5 coverage window for corrective repairs and parts replacement.
Yes. The SA PREF+UA component preserves entitlement to authorized software updates and upgrades for the duration of the one‑year contract.
Yes. A one‑year term is appropriate for migration projects, bridging warranty gaps, or temporary coverage while you evaluate longer‑term support options.
Contact your Avaya reseller or account representative to arrange renewal, extend the term, or modify coverage (for example to 24x7) before the current term expires.
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