Avaya SA PREF+UA ONS 24X7 EXP MIC RM61 1YMO

Ensure continuous availability for Avaya RM61 with 24x7 support and expanded MIC escalation backed by a one-year contractual term. This SKU combines preferred software assurance and upgrade assurance elements with unrestricted access to escalation channels outside business hours. It is intended for deployments where incidents can impact operations at any time and fast response is required. The one-year duration provides flexibility for shorter procurement cycles or temporary project needs while preserving software update eligibility where applicable. Use this offering to secure immediate, always-on access to Avaya support engineers, defined escalation routes, and entitlement-backed services for RM61 instances that demand continuous coverage.