AVAYA SA PREF+UA ONS 24X7 CAM RC220 3YAN 355689

Protect RC220 deployments with three years of Avaya SA PREF+UA 24x7 on-site support (MPN 355689). This support SKU pairs software assurance and upgrade entitlement with continuous on-site response capability, designed for mission-critical contact-center and unified communications environments that cannot tolerate extended outages. The offering reduces operational risk by ensuring vendor-authorized engineers can be dispatched 24x7 when on-site intervention is required, while maintaining entitlement to software patches and new releases. For procurement and architecture teams, this SKU justifies its premium by shortening mean time to repair, preserving integration compatibility, and centralizing vendor accountability for both software and physical service. Use it where uptime SLAs, regulatory requirements, and customer experience place a premium on immediate, vendor-backed remediation.