Avaya SA PREF+UA C/D PRT NBD SYS C130 3YPP

Sustain System C130 availability across extended operational cycles with a 3-year preference-level support contract. This SA PREF+UA package includes next-business-day parts or onsite response options (where applicable), software update entitlement and vendor case management for software-related incidents. It is tailored for deployments that require predictable, business-friendly on-site response times and continuous software maintenance over a multi-year horizon. The contract reduces lifecycle risk by keeping the system on a supported software baseline and providing documented escalation paths into Avaya engineering when issues require deeper analysis. For infrastructure teams, the 3-year horizon simplifies budgeting, ensures access to security and stability patches, and reduces the administrative overhead of annual renewals. Choose this offering to align hardware refresh cycles with guaranteed multi-year vendor maintenance and faster physical recovery than NBD-free options.