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Create Free Business Account| Pricing Type | Contracted fixed-term |
| Mpn | MPN 355738J |
| Vendor | AVAYA |
| Product Name | SA PREF+UA C/D PRT NBD CAM RC240 3YPP |
| Product Supported | CAM RC240 |
| Support Hours | Business hours with priority handling |
| Covered Period | 36 months (3 years) |
| Provided Support | Preferred support with NBD parts replacement |
| Service Location | Parts shipped to site; remote support |
| Service Description | NBD parts replacement with preferred handling and UA |
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Next-business-day parts replacement covers eligible hardware components for CAM RC240 with vendor-shipped parts to the customer site, subject to geographical eligibility and stock availability.
Yes. The SKU includes UA (software entitlement) to receive applicable updates and releases for the covered CAM RC240 platform during the 3-year term.
Preferred handling accelerates case routing and escalation paths within the vendor organization to reduce administrative delay, improving time-to-resolution for eligible incidents.
NBD parts delivery availability depends on location and local logistics. Confirm geographic eligibility with the reseller or Avaya prior to purchase.
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