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Create Free Business Account| Mpn | 355454J |
| Vendor | AVAYA |
| Product Name | SA PREF+UA C/D PRT 8X5 SYS C170 3YMO |
| Product Supported | C/D PRT SYS C170 |
| Support Hours | 8x5 |
| Covered Period | 3 years |
| Provided Support | SA PREF+UA |
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8x5 indicates support during standard business hours (eight hours per day, five days per week). The SKU is scoped to provide vendor support and entitlements within those hours.
Yes. The PREF+UA component in the SKU provides access to UA entitlements, which include vendor-supplied updates and fixes for the covered products during the term.
Coverage applies to the C/D PRT SYS C170 product class as specified in the product name and MPN 355454J.
This SKU is tailored for business-hour support. For 24x7 production environments, consider a coverage option that explicitly states continuous support hours.
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