Avaya SA PREF+UA C/D PRT 8X5 RM61

Maintain operational continuity for Avaya RM61 deployments during standard business hours with this one-year SA PREF+UA C/D PRT 8X5 offering. Designed for infrastructure teams that need predictable, vendor-backed access to licensed software updates and technical assistance, the plan bundles Software Assurance (SA) Preferred level coverage with Upgrade/Addition (UA) privileges under the referenced RM61 product line. Over the 12-month term, your team receives support aligned to 8x5 coverage windows, ensuring access to updates, fixes, and advisory resources that reduce remediation time and administrative overhead. This SKU is focused on maintenance and lifecycle predictability rather than 24x7 incident handling — ideal for enterprise environments where primary operations occur during business hours and planned maintenance windows are preferred. Contracting this plan simplifies renewals, centralizes entitlement tracking, and preserves compliance with Avaya licensing terms for the covered RM61 items.