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Create Free Business Account| Mpn | 355742J |
| Vendor | Avaya |
| Product Name | SA PREF+UA C/D PRT 8X5 CAM RC240 3YMO |
| Product Supported | Avaya communications and licensed software (CAM RC240) |
| Support Hours | 8x5 (business hours) |
| Covered Period | 3 years |
| Provided Support | Software Assurance Preferred + Upgrade Advantage |
| Provided Support Level | Corrective parts and software entitlements |
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8x5 coverage provides technical and parts support during standard business hours, five days a week. It is intended for environments where non‑business‑hour coverage is not required.
Yes. The SA PREF+UA designation indicates Software Assurance Preferred with Upgrade Advantage, which preserves entitlement to authorized software updates and upgrades for the covered term.
Corrective parts (C/D parts) are included as noted in the product name. Parts replacement and repair are provided according to Avaya’s CAM RC240 support procedures during the 8x5 coverage window.
Yes. Contracts can be renewed prior to expiration to maintain continuous coverage and upgrade eligibility; contact your Avaya reseller or account manager to arrange renewal terms and pricing.
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