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Create Free Business Account| Product Supported | CAM RC212 |
| Support Hours | 8x5 |
| Covered Period | 1 Year |
| Provided Support | SA PREF+UA C/D PRT 8X5 |
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Parts replacement covers vendor-supplied replacement of eligible CAM RC212 components during the support term; specifics such as part eligibility and shipping terms follow Avaya contractual guidelines.
This SKU focuses on parts replacement and 8x5 support coordination; onsite technician dispatch depends on the covered_support details—confirm with your Avaya reseller whether onsite labor is included for your site.
Yes. You can typically renew or purchase a follow-on support term through your Avaya account team or reseller to maintain continuous coverage for CAM RC212 devices.
Unified Attendant coordination ensures vendor troubleshooting considers attendant/configuration dependencies that may affect camera integration, providing consolidated handling of related incidents.
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