Avaya SA PREF+UA C/D PRT 24X7 SYS C170 5YPP

Keep Avaya C170 deployments operational with a five-year preferred support package that includes around-the-clock technical assistance and parts coverage. This offering aligns vendor resources with your operational cadence: 24x7 access to Avaya technical teams, authorized parts replacement per entitlement, and software upgrade access denoted by the UA component. The contract structure reduces risk from hardware parts failures and short-notice escalations by providing a single vendor path for diagnosis, parts logistics and lifecycle updates. Purchase decisions that favor this model trade lower initial CAPEX for predictable OPEX and a sustained support posture — especially important for contact centers, carrier-class voice deployments and distributed enterprise telephony where MTTR and vendor accountability materially affect service levels.