Avaya SA PREF+UA C/D PRT 24X7 SYS C130 3YPP

This plan provides preferred software assurance for Avaya C130 systems, including 24x7 access to Avaya support, prioritized case handling and access to software updates and security patches for the three‑year term.

Open a case through Avaya’s authorized support channels specified in your contract; preferred agreement holders receive prioritized intake and escalation. Keep your contract and system identifiers available to expedite triage.

Yes. The agreement grants access to Avaya software updates and release advisories so you can plan and apply vendor‑supplied patches and releases aligned with your maintenance windows.

A multi‑year preferred plan reduces renewal administrative effort, secures prioritized vendor engagement for critical incidents and guarantees continuous access to updates — valuable for revenue‑critical voice platforms where uptime and coordinated upgrades matter.