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Create Free Business Account| Mpn | MPN 355386J |
| Vendor | Avaya |
| Product Supported | System C130 |
| Support Hours | 24x7 |
| Covered Period | 12 months |
| Provided Support | SA PREF+UA C/D PRT 24x7 |
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24x7 coverage means the contract provides continuous access to the defined Avaya support services for incident reporting and escalation throughout the 24-hour day, seven days a week during the 12-month term specified by the agreement (MPN 355386J).
The SA PREF+UA designation in the contract indicates entitlement to the product components named in the agreement. For this MPN, entitlement to updates and related software assurance is provided as defined by Avaya's SA PREF and UA terms.
Provide the MPN 355386J and reference the SA PREF+UA C/D PRT 24x7 agreement for System C130 when opening a support case to ensure proper routing and priority handling under the contracted scope.
Renewal and expansion are handled through Avaya sales and authorized channel partners; discuss renewal timing and scaling to additional System C130 units with your Avaya account manager or reseller.
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