Avaya SA PREF+UA C/D ONS 8X5 SYS C170

Preserve voice and contact‑center continuity across the Avaya C170 platform with a three‑year support package that pairs update entitlements with onsite 8x5 technical coverage. This offering delivers authorized software updates and prioritized access to Avaya support engineers, plus scheduled onsite intervention within 8 hours of dispatch windows defined by 8x5 coverage. For enterprise infrastructure teams, the result is a measurable reduction in mean time to repair and clearer budgeting for service costs. Unlike basic break/fix options, this plan explicitly includes update rights so configurations remain secure and current without ad‑hoc purchase of new software entitlements. Procurement teams will value the predictable term and single SKU ordering; architects will value minimized configuration drift and vendor‑validated repairs. Choose this when maintaining regulated contact centers or revenue‑critical voice services where controlled change, fast onsite remediation, and formal update access justify a premium over pay‑per‑incident alternatives.