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Create Free Business Account| Mpn | 355396J |
| Vendor | Avaya |
| Category | software‑services/support‑warranties |
| Product Supported | SA PREF+UA C/D ONS 8X5 SYS C130 3YPP |
| Support Hours | 8 hours/day |
| Covered Period | 3 yrs |
| Provided Support | 8x5 |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
8x5 indicates support intake and case handling during standard business hours each business day for the three‑year term. Confirm local time zone support windows with your Avaya account manager or reseller.
Yes. The plan includes access to Avaya software updates and release documentation published during the covered period, along with guidance on deployment and compatibility for the C130.
Upgrades are typically available; contact Avaya or your authorized reseller to discuss mid‑term changes, pricing adjustments, and any prorated billing implications.
Preferred support provides prioritized case routing and handling during the supported hours, helping reduce time‑to‑remediation within business hours compared with standard, non‑preferred queues.
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