Avaya SA PREF+UA C/D ONS 8X5 SYS C130 1YMO

Name: Avaya SA PREF+UA C/D ONS 8X5 SYS C130 1YMO
Brand: AVAYA
SKU: 355392J
Price: 50.61 USD
Availability: InStock

AVAYA|

MPN: 355392J

Virtual Delivery

$50.61$64.69

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Available — Virtual DeliveryLead time: 1–3 business days

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Key Features

8x5 remote technical support coverage
C130 escalation channel included
12 months term (1YMO)
SA Preferred + Updates & Assurance (UA) entitlement
Vendor-authorized software updates
MPN: 355392J

Optimize daytime operations with Avaya SA PREF+UA C/D ONS 8X5 SYS C130 1YMO, a one-year support package tailored for organizations that require prioritized assistance during business hours. This 8x5 plan pairs Preferred software assurance with authorized updates and C130-class coverage to deliver weekday remote technical support and formal escalation paths. IT teams get predictable vendor engagement windows and entitlement continuity, which simplifies change planning and reduces risk during peak usage. Choose this option when on-premise Avaya systems need reliable, weekday-focused vendor support and controlled update delivery without the cost premium of 24x7 coverage.

Ideal For

Corporate offices requiring vendor support during standard business hours
Regional contact centers operating Monday–Friday daytime shifts
Maintenance windows scheduled during business hours for unified communications
IT teams seeking cost-effective weekday coverage without 24x7 premium

Why This Product

1Provide targeted weekday coverage versus 24x7 plans to reduce cost
2Include C130 escalation for prioritized weekday engagement compared with basic entitlements
3Combine software updates and entitlements to simplify patch windows and vendor coordination
4Justify price by aligning support level to operational hours, lowering after-hours staffing needs

Software General

Mpn	355392J
Product Supported	SA PREF+UA C/D ONS 8X5 SYS C130 1YMO

Support Warranty

Support Hours	8x5
Covered Period	12 months
Support Channel	Remote phone and ticket escalation during business hours
Provided Support	8x5 remote technical support

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Wholesale pricing below retail

Net-30 terms for qualified businesses

Volume discount tiers

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Saved payment methods & PO support

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Frequently Asked Questions

What hours does 8x5 support cover for this plan?▾

This plan provides remote technical support and escalation during standard business hours, Monday through Friday, across the 12-month term.

Is software update entitlement included with MPN 355392J?▾

Yes. The SA Preferred + UA component includes authorized software updates during the coverage period.

Can I upgrade to 24x7 support if my needs change?▾

Upgrades are typically available through your Avaya reseller or account team; contact procurement to discuss moving from 8x5 to 24x7 coverage.

What is the length of the service term for this SKU?▾

The service term is 12 months (1YMO) from the agreed start date.

Avaya SA PREF+UA C/D ONS 8X5 SYS C130 1YMO

Key Features

Ideal For

Why This Product

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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Avaya SA PREF+UA C/D ONS 8X5 SYS C130 1YMO

Key Features

Ideal For

Why This Product

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

Related Products

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AVAYA 284105 Support Contract 1-Year 8x5

Avaya IPO ACCS C/D SPV RTS 8X5 1YPP

Avaya IPO ACCS C/D VCE AGT RTS 8X5 1YPP

Avaya IPOCC C/D SPV RTS 8X5 1YPP 283304