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Create Free Business Account| Mpn | 355825J |
| Vendor | Avaya |
| Product Name | SA PREF+UA C/D ONS 8X5 MIC SP RA63 1YPP |
| Product Supported | SA PREF+UA C/D ONS 8X5 MIC SP RA63 1YPP |
| Support Hours | 8x5 |
| Covered Period | 12 months |
| Provided Support | SA PREF+UA C/D ONS 8X5 MIC SP RA63 |
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No. This SKU provides 8x5 coverage—support and remediation are available during standard business hours for the 12-month contract period.
MIC SP RA63 appears in the SKU to identify the channel/class entitlement tied to this contract. Confirm exact component eligibility with Avaya or your reseller at purchase to map hardware/software items to this class.
Yes. This plan is structured as a 12-month term that can be renewed at the end of the period; renewal terms and pricing are handled through Avaya or authorized resellers.
Yes. The SA PREF+UA C/D ONS 8X5 MIC SP RA63 1YPP includes entitlement to authorized software updates and fixes for the covered 12 months, per the MPN.
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