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Create Free Business Account| Pricing Type | Term-based |
| Product Supported | SA PREF+UA C/D ONS 24X7 SYS C170 1YMO |
| Support Hours | 24x7 |
| Covered Period | 12 months |
| Provided Support | 24x7 Technical Support |
| Service Location | Remote and vendor-directed |
| Service Description | Preferred-tier software assurance with upgrade entitlement and 24x7 access to Avaya support |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
24X7 denotes around-the-clock access to Avaya technical support for eligible incidents during the 12-month coverage period.
Yes. The SA PREF+UA designation includes entitlement to applicable software updates and upgrades during the covered term.
Preferred-tier customers receive prioritized case handling and vendor escalation paths to accelerate restoration.
This offering documents vendor remote support and entitlement; onsite services depend on case assessment and may require a separate statement of work.
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