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Create Free Business Account| Mpn | 355733J |
| Product Supported | SA PREF+UA C/D CAM RC240 5YPP |
| Covered Period | 5 years |
| Provided Support | SA PREF+UA C/D CAM RC240 5YPP |
| Service Location | Avaya support channels |
| Service Description | Preferred support with Update Assurance and prioritized case handling for five years |
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The '5YPP' suffix denotes the five-year term and product code used to identify the contracted coverage period; use MPN 355733J when verifying entitlements with Avaya or resellers.
Yes. The 'UA' (Update Assurance) component provides entitlement to Avaya software updates and patches for the duration of the contract.
Open a support case through Avaya's standard channels and reference MPN 355733J and CAM RC240 5YPP; the agreement provides prioritized routing to accelerate escalations.
Transferability depends on Avaya's entitlement policies and the specific contract terms; consult your Avaya account manager or authorized reseller for transfer procedures.
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