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Create Free Business Account| Product Supported | RC212 |
| Covered Period | 3YMO |
| Provided Support | SA PREF+UA C/D CAM RC212 |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
The plan provides SA PREF+UA C/D CAM support for RC212 (MPN 355586J) over the 3YMO term, delivering CAM access, remote diagnostics and centralized case routing for RC212 issues.
Select 3YMO when you need vendor-backed CAM access for a defined project window—such as migrations or interim coverage—where longer-term commitments are not required.
Incidents are routed through Avaya’s case management and escalated to CAM engineers according to the plan’s routing procedures; reference MPN 355586J when opening a case to ensure correct handling.
Onsite and field services are separate offerings; coordinate with Avaya or your reseller to add field response options if onsite intervention is required.
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