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Create Free Business Account| Product Supported | Avaya RC100 |
| Covered Period | 3 years |
| Provided Support | SA PREF+UA C/D |
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SA PREF+UA C/D documents the support coverage model and entitles the registered RC100 product to vendor-supplied updates, defect fixes and formal Avaya support for the specified term. For full SLA details, consult the Avaya support statement tied to MPN 351975J.
This SKU provides a three-year coverage term, indicated by the 3YMO designation in the product name and MPN 351975J.
Onsite options and response-time upgrades are not specified by this SKU. Contact your Avaya channel representative to review available add-ons or higher-tier support offerings.
Begin renewal discussions 60–90 days before the contract end date to ensure continuous entitlement and to avoid gaps in update and support eligibility; your Avaya reseller can confirm exact cutover procedures.
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