Avaya 334339 SA PREF SMART CID R1 OUTBND 1YPP

Protect Avaya Smart CID outbound deployments with a 1-year preferred support plan built for operational continuity. This coverage is intended for environments where outbound caller identification and related service behavior must stay consistent, documented, and supported across the subscription term. For IT and telecom teams, the value is straightforward: fewer surprises, clearer support ownership, and a defined service window that helps keep communications workflows on track. Preferred support is especially useful when the platform sits inside a larger contact-center or customer-engagement stack and downtime carries direct business impact. This plan is suited to organizations that want to preserve service stability without overcommitting to a longer term. It gives procurement a clean annual renewal cycle while giving technical teams a support structure aligned to production use. If your Avaya environment depends on Smart CID outbound functionality, this coverage helps keep that capability under active support for the year ahead.