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Create Free Business Account| Pricing Type | Term-based subscription |
| Mpn | MPN 240,919 |
| Vendor | Avaya |
| Product Name | SA PREF SM R6 USER 1YPP |
| Product Supported | Avaya Session Manager R6 user entitlements |
| Support Hours | Varies by contract |
| Covered Period | 12 months |
| Provided Support | Support subscription |
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This SKU provides a 1 Year term of support tied to Avaya Session Manager R6 user entitlements (MPN 240,919). It preserves access to maintenance and vendor-backed entitlements; exact SLA details and response times depend on the contract—confirm with Avaya or your reseller.
No. This support subscription preserves maintenance and entitlement access for already licensed users. You must retain the underlying base user licenses for feature access.
Yes. Renewals are handled through the same or equivalent SKUs. Engage Avaya or your authorized reseller to align renewal timing and any changes to coverage.
Retain your MPN reference (240,919) and purchase documentation. Your reseller or Avaya account team can validate entitlement status and map it to your Session Manager configuration.
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