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Create Free Business Account| Pricing Type | Per-user entitlement |
| Mpn | MPN 352345 |
| Product Supported | SA PREF SM R10 ONLY USER 3YAN |
| Covered Period | 3 years |
| Provided Support | Software Assurance (Preferred) per-user entitlement |
| Language Supported | English |
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Yes. This product is a per-user Software Assurance entitlement intended to attach to a single Avaya R10 user license (MPN 352345).
Conversions depend on Avaya licensing policies; consult your Avaya reseller or account team to map per-user entitlements to broader coverage without gaps.
Begin renewal discussions at least 90 days before expiration to avoid any lapse in update or support eligibility and to align budgeting cycles.
This entitlement preserves eligibility to engage Avaya support channels; specific response SLAs are governed by Avaya’s support policies and your account terms.
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