Avaya SA PREF ONE-X CES R6 New Seat 1YPP

Keep Avaya One-X CES R6 deployments covered with a preferred support seat designed for new users. This 1-year program gives IT teams a clear support path for adding coverage to an existing communications environment, helping preserve service continuity and reduce operational uncertainty. For infrastructure teams managing business-critical voice and collaboration systems, support coverage matters as much as the platform itself. A defined support seat helps standardize entitlement planning, align maintenance with procurement cycles, and keep the environment under an active support framework. That matters when uptime, user experience, and incident response all sit on the same operational clock. This offering is suited to organizations that need to extend support coverage without changing the underlying deployment model. It is a practical fit for enterprise communications teams that want predictable support terms for a specific seat within the Avaya One-X CES R6 environment. By keeping coverage explicit, it helps reduce gaps that can complicate troubleshooting, upgrades, and lifecycle management.