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Create Free Business Account| Mpn | 350868 |
| Vendor | AVAYA |
| Category | software-services/support-warranties |
| Product Name | SA PREF OC R3 ANLY R4 DEMO NONPROD 1YPP |
| Product Supported | OC R3, ANLY R4 (analytics modules), Demo/Non‑Production environments |
| Support Hours | Non‑prod response SLAs |
| Covered Period | 1 Year |
| Provided Support | Preferred software assurance |
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This SKU is intended for demo and non‑production environments. For production use, procure the corresponding production support SKU to ensure appropriate SLAs and entitlements.
Start date and activation rules follow Avaya’s licensing and contract terms; consult your Avaya sales or reseller contact to confirm the effective date for this SKU.
Yes—this assurance provides entitlement to ANLY R4 updates for covered non‑production instances, enabling you to apply vendor releases and fixes.
Open a support case through Avaya’s portal and reference your MPN; Avaya will route non‑production incidents according to the entitlement associated with this SKU.
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