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| Pricing Type | Term-based maintenance |
| Mpn | 352754 |
| Product Name | SA PREF MEDIAL R6 TV PER USER 3YMO |
| Product Supported | Avaya Media R6 TV (per-user entitlement) |
| Covered Period | 36 months |
| Provided Support | Software updates and technical support |
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It covers software updates, defect remediation, and access to Avaya technical support for each licensed Media R6 TV user for the 36-month term.
Entitlement is delivered electronically and mapped to the licensed user account; your procurement contact will receive activation instructions after purchase.
Yes. Per-user maintenance can coexist with system-level licenses, allowing you to optimize cost by covering only the seats that require vendor maintenance.
No. This SKU provides software maintenance and remote technical support. Hardware replacement or on-site services require separate Avaya hardware support agreements.
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