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Create Free Business Account| Mpn | MPN 352748 |
| Vendor | Avaya |
| Category | Support & Warranties |
| Product Name | SA PREF MEDIAL R6 TV BASIC MOD 3YMO |
| Product Supported | SA PREF MEDIAL R6 TV |
| Covered Period | 36 months |
| Provided Support | Technical support and software maintenance |
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It supplies software maintenance and access to Avaya technical support for the SA PREF MEDIAL R6 TV product for the contracted 36-month period, including vendor-supplied patches and defect remediation.
Coverage is provided for 36 months as specified by the 3YMO designation in the product name.
Yes. The plan provides access to Avaya case escalation for incident diagnosis and remediation within the scope of software maintenance.
This Basic Maintenance focuses on software updates and defect fixes to preserve product functionality. Higher tiers add faster SLAs and expanded services, which are appropriate when you need 24x7 on-call response or managed operations.
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