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Create Free Business Account| Product Supported | SA PREF MEDIAL R6 SECOM ENTRY |
| Covered Period | 3 Years |
| Provided Support | Entry-level software assurance |
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This contract provides entry-level software assurance for SA PREF MEDIAL R6 SECOM, preserving eligibility for vendor-issued fixes and enabling escalation to Avaya during the 3-year coverage period (MPN 352838). It is focused on software support rather than onsite hardware replacement.
Provide the MPN (352838) and your Avaya product serial information to the vendor purchase contact. Activation steps typically involve registering the contract with Avaya and confirming the covered system IDs. Contact your Avaya account team or reseller to complete registration.
Transferability depends on Avaya’s contract terms. Contact Avaya support with the original MPN and contract reference; transfers may require approval and a contract amendment.
The offering provides vendor support acceptance for software incidents under the entry-level assurance terms. For exact support channels and hours, confirm with Avaya or your reseller as channel availability can vary by region and contract.
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