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Create Free Business Account| Mpn | 352545 |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF MEDIAL R6 EXT PKT B MEDCOM 3YMO |
| Product Supported | SA PREF MEDIAL R6 EXT PKT B MEDCOM 3YMO (Avaya Media R6) |
| Pricing Type | Term |
| Support Hours | Business hours |
| Covered Period | 36 months |
| Provided Support | Software Assurance (SA) — Preferred |
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EXT PKT B MEDCOM provides 36 months of preferred Software Assurance coverage from the contract effective date.
Packet B provides a 36-month term intended for extended lifecycle support and reduced renewal frequency; Packet A is a 12-month term for shorter coverage needs.
Yes. The MEDCOM package includes entitlement to maintenance releases and security fixes for the duration of the 36-month term, subject to Avaya’s update and licensing policies.
This SKU documents preferred Software Assurance coverage; on-site services depend on the specific Avaya support terms and may require an additional service order.
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