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Create Free Business Account| Mpn | 352519 |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF MEDIAL R6 EXT PKT A SECOM 1YMO |
| Product Supported | SA PREF MEDIAL R6 EXT PKT A SECOM 1YMO (Avaya Media R6) |
| Pricing Type | Term |
| Support Hours | Business hours |
| Covered Period | 12 months |
| Provided Support | Software Assurance (SA) — Preferred |
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EXT PKT A SECOM provides 12 months of Avaya Software Assurance (preferred), including access to maintenance releases, product updates and prioritized case routing according to Avaya’s support processes.
This SKU covers a 12-month term from the contract effective date.
Yes. The package is designed for renewal; you can purchase another term to maintain continuous coverage and avoid lapses in vendor-supported updates.
Remote technical support for case handling and access to software updates is included within the scope of the preferred Software Assurance offering; specific response times follow Avaya’s published support policies.
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