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Create Free Business Account| Mpn | MPN 352818 |
| Vendor | Avaya |
| Category | Support & Warranties |
| Product Name | SA PREF MEDIAL R6 CASH BOX SYS 1YMO |
| Product Supported | SA PREF MEDIAL R6 CASH BOX SYS |
| Covered Period | 12 months |
| Provided Support | Technical support and software maintenance |
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The 12-month plan includes software maintenance, vendor-supplied updates, and access to Avaya technical support for incident diagnosis and remediation for the covered cash-box product.
No. This Basic Maintenance focuses on software updates and support. Hardware replacement or advanced hardware services are not included unless specified in a different contract.
Support cases are opened through Avaya's official support channels using your contract entitlement; you should reference MPN 352818 and your contract details when submitting a case.
Yes. You can renew or extend coverage at the end of the 12-month term; consult your Avaya sales or support representative for multi-year options.
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