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Create Free Business Account| Mpn | 352489 |
| Vendor | AVAYA |
| Category | software-services/support-warranties |
| Product Name | SA PREF DVC R10 ADDL BRZ R3 SRV 1YMO |
| Product Supported | DVC R10 R3 (device support) |
| Covered Period | 1 month |
| Provided Support | Additional Bronze device service |
| Service Description | Supplemental Bronze-tier device remediation and vendor escalation |
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It targets DVC R10 release 3 devices as indicated in the product identifier; confirm exact device models with Avaya or your partner account representative before purchase.
The product identifier includes a 1-month covered period (1YMO). Confirm exact start and end dates at activation with Avaya.
Yes. This package is designed as a supplemental Bronze-tier service to augment existing support agreements for device-level coverage.
Open a support request through your Avaya partner portal or contact your Avaya support representative and reference MPN 352489 for priority handling under the additional Bronze service.
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