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Create Free Business Account| Pricing Type | Annual support entitlement |
| Product Supported | Avaya systems in the 1-500 port range |
| Support Hours | Not specified |
| Bundle Support | 1-500 port coverage |
| Covered Period | 1 year |
| Provided Support | Preferred DSS R2 support |
| Service Characteristic | Preferred support entitlement |
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It provides preferred DSS R2 support coverage for Avaya systems in the 1-500 port range for a 1-year term.
No. This is a software-services support and warranty entitlement for supported Avaya systems.
It is best suited for organizations running Avaya communications platforms that need defined annual vendor support.
Preferred support helps keep issue handling aligned to the product family, which can improve response consistency and reduce operational uncertainty.
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