Avaya SA PREF CMS R20 SUPERVISOR 3YPP

Keep Avaya CMS R20 Supervisor capabilities under supported maintenance for predictable operations. SA PREF CMS R20 SUPERVISOR 3YPP (MPN 353624) delivers a three-year Preferred Access entitlement tailored to CMS R20 Supervisor roles, preserving vendor support eligibility and access to entitlement services. This SKU is intended for enterprises that require sustained supervisor functionality, timely vendor assistance, and an auditable support contract covering the supervisor component of their contact center. Maintaining Preferred Access reduces administrative risk associated with unsupported versions and simplifies renewal cycles. Coordinate activation with Avaya to confirm covered features and any prerequisite licensing. For procurement and infrastructure teams, this SKU clarifies support scope for budgeting and operational continuity of supervisor services over a defined three-year term.