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Create Free Business Account| Platform Support | Avaya Contact Center Management System |
| License Type | Subscription |
| Subscription Term | 3 years |
| Software Name | SA PREF CMS R20 SUPERVISOR 3YAN |
| Software Version | R20 |
| Deployment Model | On-premises |
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It provides a 3-year preferred support term for CMS R20 supervisor coverage, helping maintain administrative continuity for contact center operations.
This is a subscription-based support term tied to Avaya CMS R20 supervisor coverage, not a standalone application license.
It is intended for on-premises Avaya contact center environments using CMS R20.
A 3-year term reduces renewal frequency, supports budget planning, and helps keep support coverage aligned with enterprise lifecycle management.
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