Avaya CMS R18 Blue Pumpkin Historical 1-Year Support

Keep Avaya CMS R18 Blue Pumpkin historical environments under a defined support umbrella with this 1-year preferred coverage plan. It is designed for organizations that still depend on historical data access, reporting continuity, or legacy operational workflows tied to the CMS platform. For teams managing older but still business-critical systems, the main advantage is control. This support plan helps reduce uncertainty around issue handling and gives you a clear window for maintaining the environment while you decide on longer-term platform strategy. That matters when historical data remains part of daily operations, audits, or performance analysis. Rather than leaving the environment exposed, preferred support provides a structured way to keep the software supported for the term you need. Procurement teams also benefit from the shorter commitment. A 1-year plan makes it easier to align support spend with current operational requirements, especially when the platform is in transition or being evaluated for future modernization.