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Create Free Business Account| Product Supported | Avaya Communication Manager R6 SE |
| Provided Support | Software updates and technical support |
| Service Type | Software Assurance - Preferred |
| Remote Onsite | Remote |
| Duration Hours | null hours |
| Service Duration | 1 Year |
| Service Location | Global/Remote |
| Service Description | One year of Avaya Preferred tier software assurance |
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It includes vendor entitlements for software updates, security patches, and access to Avaya technical support under the Preferred tier for Communication Manager R6 SE.
This SKU provides remote vendor support and entitlements; on-site services require a separate agreement or uplift unless explicitly stated in your contract.
Yes. Coverage can be renewed prior to expiration to maintain continuous entitlements and avoid gaps in support and updates.
No. This software assurance covers software updates and vendor technical support for Communication Manager R6 SE. Hardware maintenance is covered under separate hardware support contracts.
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