Avaya SA PREF CCCM R7 POM CONN 3YAN

Protect deployed SA PREF CCCM R7 POM CONN installations with a three-year support agreement that keeps software entitlements active and provides vendor-backed problem resolution. This contract preserves uptime by delivering structured case handling, access to Avaya technical resources during business hours, and entitlement for software updates and patches applicable to the covered product. For infrastructure and procurement leads, this SKU eliminates the administrative gap between initial purchase and long-term maintenance, ensuring a predictable expense profile and vendor accountability. Choose this level of coverage when you need multi-year assurance for contact-center components, prioritized access to technical guidance during business hours, and a clear renewal path at contract end. Delivery is a support subscription tied to the specified MPN and product name; physical hardware or on-site labor are outside this SKU unless noted in a separate service order.